Services
APPRAISALS
Our appraisals are done in house by one of our three Gemological Institute of America (GIA) graduate gemologists. An accurate, unbiased appraisal provides you with a replacement value of your jewelry along with detailed descriptions and photos in case of loss or theft. Additionally, we are able to provide appraisal values for estate or divorce purposes.
CUSTOM JEWELRY DESIGN
Our in-house jewelry designers work closely with you to design and craft a piece of jewelry as special and unique as you are. Our artisans bring your ideas and dreams to life in a piece of jewelry designed specifically for you; a piece you will treasure forever and be proud to pass down to future generations.
DIAMOND TRADE-IN
We take diamond trade-ins towards new diamonds. If the diamond was originally purchased at Masina Diamonds, we will allow the full amount originally paid, with no minimum out-of-pocket requirement, as a trade-in towards a new diamond. We take trade-ins of non-original purchase on a case by case basis.
ENGRAVING
(MACHINE AND HAND ENGRAVING)
Engraving an item adds a custom and unique touch that ensures your gift will be special. Our jewelers have the experience, skill and equipment to engrave most pieces, including watches and rings.
FINANCING
SPECIAL FINANCING TO MEET YOUR NEEDS
Masina Diamonds is proud to offer 12 months same as cash financing through our partner, Synchrony Bank. No interest charges will apply if you pay off your purchase in 12 months. Subject to credit approval. Minimum monthly payments required.
CONTACT A STORE ASSOCIATE FOR FULL TERMS AND DETAILS.
GOLD BUYING
We work hard to make selling or trading your unwanted gold and platinum a smooth process. We take the time to educate you on the current market prices of gold and platinum, karat metal and best profit for your pieces and provide an honest evaluation based on today’s market.
As the value of gold changes daily, we encourage you to work with a business you trust to make sure you receive full value for your items.
JEWELRY CLEANING AND INSPECTION
Daily wear and use of your jewelry can dull the shine and sparkle of its appearance. A professional cleaning every six months is important for the care of fine jewelry.
Before being cleaned, the jewelry is checked by one of our five master bench jewelers for loose stones and any needed repair work.
After passing the inspection, each piece is carefully cleaned to bring brilliant shine back to the piece.
JEWELRY REPAIR
All jewelry repair is done in house by our skilled bench jewelers. Some of our more popular repairs include:
● Ring resizing
● Prong repair and re-tipping
● Chain and bracelet repair: soldering
● Lengthen/shorten chains
● Refurbishing jewelry
● Stone replacement
● Stone setting of any shape
● Flat top/pave setting stones
● Eyeglass repair
PEARL RESTRINGING
We offer cleaning and restringing services for pearls and beaded jewelry. For security and durability, it is best to have pearls restrung every five years depending on wear.
WATCH AUTHENTICATION
Masina Diamonds can authenticate your timepiece and, for a fee, provide an appraisal for your records or insurance purposes.
WATCH BATTERY REPLACEMENT
We replace batteries in most watch brands—while you wait! Dive watches can be sent to one of our many watchmakers for a battery and pressure testing. Pressure testing a watch ensures it is sealed correctly to prevent water from entering the watch case.
WATCH REFINISHING
By removing damage and wear to a watch bracelet and case, our jewelers will bring your watch back to like-new condition.
WATCH REPAIR AND SERVICE
Most watch brands suggest routine service and maintenance to preserve the life and investment of a timepiece. Masina Diamonds services luxury watches, handling many repairs onsite, or working very closely with the original manufacturers to restore your timepiece. Our onsite specialists are Rolex certified watchmakers, who always aim to provide our customers quality work. We also clean and revitalize older timepieces. All estimates for repair and refurbishing are offered free of charge.