Shipping policy
Shipping Policy for Masina Diamonds
At Masina Diamonds, we strive to provide a seamless and enjoyable shopping experience for our valued customers. Please review our shipping policy to understand the details of how we handle the shipment of your exquisite diamond purchases.
Free Shipping on Orders Over $1000: Enjoy the convenience of free shipping on all orders over $1000. This offer is our way of expressing appreciation for your commitment to the timeless beauty of Masina Diamonds. For orders below $1000, standard shipping rates apply, and they will be calculated at checkout.
Shipping Timeframe: Once your order is placed, please allow 2-3 business days for processing and handling before your item is shipped. Our team at Masina Diamonds takes the utmost care in ensuring that your precious purchase is prepared and packaged with the attention to detail it deserves.
Shipment Tracking: Once your order has been dispatched, you will receive a confirmation email containing a tracking number. This allows you to monitor the progress of your shipment in real-time and anticipate the joy of receiving your stunning Masina Diamonds piece.
International Shipping: Masina Diamonds is delighted to offer international shipping to bring our exquisite diamonds to customers worldwide. Please note that international shipping may incur additional fees and longer delivery times. Customs and import duties are the responsibility of the customer.
Exclusively with FedEx: Masina Diamonds exclusively ships all orders using FedEx. We have chosen FedEx for their exceptional reliability, secure handling, and commitment to delivering your Masina Diamonds purchase in perfect condition. Rest assured that your precious items are in the hands of a trusted shipping partner.
Shipping Address: Please ensure that your shipping address is accurate and complete when placing your order. Masina Diamonds is not responsible for shipments delayed or returned due to incorrect addresses provided by customers.
If you have any questions or require further assistance regarding our shipping policy, feel free to contact our dedicated customer service team at customer-service@masinadiamonds.com. We are here to assist you in every step of your Masina Diamonds journey.
Thank you for choosing Masina Diamonds – masina@masinadiamonds.com where timeless elegance meets exceptional craftsmanship.